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Are you tired of the same old way of handling support requests? Want a smoother and more organized way for your community to get help? Look no further! Project Phil is here to revolutionize how you manage support tickets through Discord threads!
Requirements:
- Linux Ubuntu 20.04 VPS
- Node.js v20.5.1
- MySQL Server
- Domain
- Discord Account (for login)
Note: This is a Node.js application, so it needs a server and won’t work on regular shared hosting.
Key Features:
- Admin panel for straightforward settings management.
- Create and manage tickets directly in Discord threads.
- Unlimited ticket categories and questions.
- Search and view tickets by User ID.
- Staff can reply directly within the ticket threads.
- Update and close tickets as needed.
- Detailed audit logs to track changes.